Contractor or Repair Disputes

Hired a contractor who did shoddy work, didn't finish the job, or charged more than agreed? Home improvement and repair disputes are among the most common small claims cases.

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Typical claim amount

$1,000 – $12,500

Statute of limitations category

Written contract (varies by state)

See your state's small claims rules

Pick your state above to see its claim limit, deadlines, and rules — or browse all state guides.

How much to ask for

A common approach is the cost to fix or finish the work properly — get a written quote from another contractor to put a real number on it. If you paid for materials or an upgrade you didn't receive, add that. If the contractor damaged something while working, include the repair cost for that too. Keep your claim tied to making yourself whole, not to punishing the contractor.

How to pursue this claim, step by step

  1. 1

    Photograph the defective or unfinished work in detail, and gather your contract or estimate, payment records, and all messages about the project.

  2. 2

    Get a written quote from a second contractor to complete or correct the work — this anchors your dollar amount.

  3. 3

    Add up your claim: the cost to fix or finish, plus any property damage and any money paid for work or materials you didn't get.

  4. 4

    Send a written demand referencing the specific contract terms the contractor failed to meet, with photos and the repair quote, and a deadline to respond.

  5. 5

    Confirm you're within your state's deadline to sue, then file naming the contractor or their business by its correct legal name.

  6. 6

    At the hearing, show the agreement, the before/after photos, and the second contractor's quote so the judge can see what was promised versus delivered.

Common examples

Contractor took payment but never started or finished work

Quality of work was far below what was agreed

Contractor caused damage to your property during work

Final cost was significantly more than the estimate without approval

Contractor used cheaper materials than specified

Evidence you should gather

The stronger your evidence, the better your chances. Start collecting these items before you file:

Written contract or estimate

Before and after photos

Photos showing defective or incomplete work

Text messages or emails about the project

Payment receipts or bank statements

Estimate from another contractor to fix the work

Any permits or inspection reports

Ready to take action?

A demand letter often resolves disputes before court. Our free guide shows you how to write one in minutes.

Read the demand letter guide

Demand letter tip

Reference the specific terms of your agreement and exactly how the contractor failed to meet them. Include photos and a quote from another contractor to complete or fix the work. For licensed contractors, a demand letter can carry extra weight, since complaints may affect their license.

Read the demand letter guide →

Court preparation tip

A quote from a second contractor to fix the first contractor's work is one of the strongest pieces of evidence you can bring. It shows the judge exactly what it costs to make you whole.

What trips people up

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Not getting a second contractor's written quote to support the repair cost.

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Paying in full up front, then having less leverage when the work goes wrong.

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Letting the contractor make repeated 'fixes' without documenting each failed attempt.

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Suing a business name that doesn't exist — verify the contractor's correct legal entity.

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Vague photos that don't clearly show what's wrong with the work.

Filing deadlines by state

Your statute of limitations depends on your state. Here are some examples for this type of case:

StateDeadlineMax claim
Alabama6 years$6,000
Alaska3 years$10,000
Arizona6 years$5,000
Arkansas5 years$5,000
California4 years$12,500
Colorado3 years$7,500
Connecticut6 years$5,000
Delaware3 years$25,000
District of Columbia3 years$10,000
Florida5 years$8,000
Georgia6 years$15,000
Hawaii6 years$5,000
Idaho5 years$5,000
Illinois10 years$10,000
Indiana10 years$10,000
Iowa10 years$6,500
Kansas5 years$10,000
Kentucky15 years$2,500
Louisiana10 years$5,000
Maine6 years$10,000
Maryland3 years$5,000
Massachusetts6 years$7,000
Michigan6 years$7,000
Minnesota6 years$20,000
Mississippi3 years$3,500
Missouri10 years$5,000
Montana8 years$7,000
Nebraska5 years$7,500
Nevada6 years$10,000
New Hampshire3 years$10,000
New Jersey6 years$5,000
New Mexico6 years$10,000
New York6 years$10,000
North Carolina3 years$10,000
North Dakota6 years$15,000
Ohio8 years$6,000
Oklahoma5 years$10,000
Oregon6 years$10,000
Pennsylvania4 years$12,000
Rhode Island10 years$5,000
South Carolina3 years$7,500
South Dakota6 years$12,000
Tennessee6 years$25,000
Texas4 years$20,000
Utah6 years$20,000
Vermont6 years$10,000
Virginia5 years$5,000
Washington6 years$10,000
West Virginia10 years$20,000
Wisconsin6 years$10,000
Wyoming10 years$6,000

Frequently asked questions

What can I claim if a contractor did poor work?

Often the cost to fix or finish the job properly, plus any property they damaged and any money paid for work or materials you never received. A written quote from another contractor helps prove that figure.

Does it matter if the contractor was licensed?

It can. In some states, unlicensed contractors face extra consequences and may have a harder time defending a claim. Check your state's rules on contractor licensing.

I only had a verbal agreement — can I still sue?

Yes, though it's harder to prove. Texts, emails, the estimate, payment records, and photos of the work can establish the terms and the breach.

The contractor disappeared with my deposit. What now?

Document what you paid and what was (or wasn't) done, send a written demand, and be ready to file. Make sure you can identify the contractor's real legal name and an address for service.

Should I let them try to fix it first?

It's often reasonable to give them a chance, and courts like seeing you tried. Just document every attempt and its outcome so a pattern of failed fixes is clear.

Other case types

Security Deposit Not Returned

Your landlord won't return your security deposit

Unpaid Invoice or Loan

Someone owes you money and won't pay

Car Accident Damage

Someone damaged your car and won't pay for repairs

Defective Product or Service

Something you bought doesn't work and the seller won't fix it

Breach of Contract

Someone broke a written or verbal agreement

Unpaid Rent (Landlord vs Tenant)

Your tenant owes rent and won't pay

Property Damage by Neighbor

Your neighbor damaged your property

Auto Repair Disputes

Mechanic overcharged, did bad work, or caused damage

Moving Company Damage

Movers broke or lost your belongings

Wedding Vendor Disputes

Wedding photographer, DJ, venue, or vendor didn't deliver

Bad Check or Bounced Payment

Someone paid you with a check that bounced

Pet-Related Disputes

Dog bite, vet malpractice, or pet purchase gone wrong

Roommate Disputes

Roommate owes rent, utilities, or damaged shared property

Online Purchase or Marketplace Disputes

Item never delivered, counterfeit, or not as described

Dry Cleaner or Laundry Damage

Dry cleaner ruined or lost your clothing

Travel and Airline Disputes

Airline, hotel, or travel company ruined your trip

Insurance Claim Disputes

Insurance company denied or underpaid your claim

Gym or Membership Cancellation

Gym or club keeps charging after cancellation

Towing and Vehicle Impound Disputes

Your car was illegally towed or you were overcharged

Home Appliance or Electronics Warranty

Manufacturer or retailer won't honor a warranty

Freelance or Gig Work Payment

Client won't pay for freelance or contract work you completed

Utility Billing Disputes

Overcharged by a utility company or service provider

Dental or Medical Billing Disputes

Overcharged for medical or dental services

Tenant Suing Landlord for Repairs

Landlord won't fix habitability issues in your rental

Last updated 2026-06-28.

General information to help you understand the process — not legal advice. Rules and dollar limits vary by state and change over time, so always confirm the current requirements with your court. See our Editorial Standards.

Ready to take action?

A demand letter is often the first step. Many contractor or repair disputes disputes are resolved without ever going to court.

Read the demand letter guide